Our Jobs Are Safe So Long As These People Are Out There……


Got this off an email sent to me and even though it’s hilarious, it rings true through that there are a lot of service providers out there who do not possess common sense, have empowerment to do what is necessary or are even willing to take ownership to help resolve customer issues.

For instance on my recent trip when we brought the kids to the Theme Park, we had to exchange our voucher for the entry tickets. The voucher however was for four adults, so we had to wait there for at least twenty minutes for the ‘Park Keepers’ to decide how they were going to sort it out. What they did in the end was print the tags for four adults then use a black marker to cross out the word ‘adult’ on two of the tags and hand write ‘Child’. Couldn’t they have just done the amendment on the voucher itself? Or just issue the tags as two adults and two children accordingly? After all the max amount was already paid for!

I do recall another incident which happened a few months earlier in Genting when I tried to change my coke drink to that of Ice Lemon Tea in one of the fast food restaurants. I even offered to pay extra but was told that it couldn’t be done as it was sold in a package!

Then there are ‘those’ customers themselves who are….erm…..well………..*grins*

CASE NO. 1
Recently, when I went to McDonald’s I saw on the menu that you could have an order of 6, 9 or 12 Chicken McNuggets. I asked for a half dozen nuggets.
“We don’t have half dozen nuggets,” said the teenager at the counter.
“You don’t?” I replied.
“We only have six, nine, or twelve,” was the reply.
“So I can’t order half dozen nuggets, but I can order six?”
“That’s right.”
So I shook my head and ordered six McNuggets.

CASE NO. 2
I was checking out at the local Target with just a few items and the lady behind me put her things on the belt close to mine. I picked up one of those “dividers” that they keep by the cash register and placed it between our things so they wouldn’t get mixed.
After the girl had scanned all of my items, she picked up the “divider,” looking it all over for the bar code so she could scan it. Not finding the bar code she said to me, “Do you know how much this is?” I said to her “I’ve changed my mind, I don’t think I’ll buy that today.”
She said, “OK,” and I paid her for the things and left. She had no clue to what had just happened.

CASE NO. 3
A lady at work was seen putting a credit card into her floppy drive and pulling it out very quickly. When I inquired as to what she was doing, she said she was shopping on the Internet and they kept asking for a credit card number, so she was using the ATM “thingy.”

CASE NO. 4
I recently saw a distraught young lady weeping beside her car “Do you need some help?” I asked.
She replied, “I knew I should have replaced the battery in this remote. Now I can’t get into my car. Do you think they (pointing to a distant convenience store) would have a battery to fit this?”
“Hmmm, I dunno. Do you have an alarm, too?” I asked.
“No, just this remote thingy,” she answered, handing it and the car keys to me.
As I took the key and manually unlocked the door, I replied, “Why don’t you drive over there and check about the batteries. It’s a long walk.”

CASE NO. 5
Several years ago, we had a junior typist who was none too swift. One day she was typing and turned to a secretary and said, “I’m almost out of typing paper. What do I do?”
“Just use copier machine paper,” the secretary told her.
With that, the junior took her last remaining blank piece of paper, put it on the photocopier and proceeded to make five “blank” copies.

CASE NO. 6
My neighbour works in the I.T. department in the central office of a large bank. Employees in the field call him when they have problems with their computers.
One night he got a call from a woman in one of the branches who had this question:
“I’ve got smoke coming from the back of my terminal. Do you guys have a fire downtown?”

CASE NO. 7
Police in Dubbo NSW interrogated a suspect by placing a metal colander on his head and connecting it with wires to a photocopier machine. The message “He’s lying” was placed in the copier, and police pressed the copy button each time they thought the suspect wasn’t telling the truth. Believing the “lie detector” was working, the suspect confessed.

4 Responses

  1. lol are those for real? They’re funnnyy

  2. If you mean the cases mentioned, well I would say it’s highly probable!

    For instance here’s another true case…..

    When computers were the in-thing and all offices started having them a group of close friends related how one of their colleagues who was typing a memo using wordstar (a word processor) was stuck for quite sometime as he could not find the carriage return for a new line ( like what they had in the old typewriters!) 😆

  3. case no 1 is just daft

  4. Hey bro, if you think about it..they all are 😉

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