They have a few branches around Singapore and if the service standard at Civic Centre is anything to go by then you’ll know what is in store for you.
- Both of the teachers were not encouraging nor showed any genuine interest in teaching.
- The guitar teacher Cindy tried to shirk her responsibilty by claiming that Seth was slow, not progressing and hence needed special coaching from perhaps another teacher. In actual fact she only wanted to have adults in her class and we know this because she rescheduled two other children to attend another class not conducted by her and was today working on rescheduling Seth. What is the point of quoting a music degree when you cannot teach children who are keen and interested to learn?
- Expects us to reshuffle our schedule instead of reshuffling theirs when we had specifically signed up for the date and time that was optimum for us.
- Manager of the Centre did NOT even call me as requested to clarify the situation.
I have since withdrawn both Seth and Kenan from the centre! Seth is still keen on learning guitar so I will be looking for another school for him. Kenan on the other hand has lost his interest in learning the piano. Well he is still young and there are still many other opportunities for him to explore.
Wonder what do they mean? When they say “”Quality Music for Everyone” has been the school’s commitment to all our students, and will be for the time to come.”
Filed under: That's Life